Frequently Asked Questions & Policies
Covid 19
-Please contact me if you have tested positive in the last 5 days or are currently waiting on test results.
-You may wear a mask if you want however they are not required
- Hand sanitizer is available for you upon arrival or you may wash your hands
- Individual drinks are available on request
How do I book an appointment?
Let’s get started!
New Guests please fill out my digital consultation form by clicking here to let me know what you are looking for and give me more information about your hair.
Existing Guests please request an appointment by clicking here
Should I wash my hair before a color service?
It is not necessary to wash your hair the day of service unless you have a lot of product or buildup on your hair. The color that I use is gentle and ammonia free so it performs best on clean hair.
What products should I use at home?
I recommend personally selected hair care products that maintain your color and support healthy and beautiful hair. When you come in, I will prescribe an at-home care plan to maintain your hair between appointments
Cancellation and No-Show Policy
Please give at least 48-hour notice if you need to cancel or reschedule your appointment. This allows for another client to enjoy the appointment and helps you to avoid a cancellation fee. Any cancellations within 48 hours of the appointment will be charged 50% of the service scheduled - no shows will be charged the full cost of the service scheduled. If you decide during your appointment to not have one of the services scheduled you will still be charged for that service
Late Policy
Please be on time for appointments and if you are going to be late, please let me know. I will do the same. If you arrive late for your appointment your services may have to be altered to fit the remaining time. If this happens you will still be responsible for the full amount of the services booked. If you are 15+ minutes late we may need to reschedule your appointment and you will be charged for the services scheduled that day.
Adjustments
If you aren’t completely satisfied with the end result of your hair, please contact me within 1 week of your completed service. I will do my best to accommodate you in a timely manner and adjust the original service performed. I stand by my work and it is my top priority to deliver hair that you love!
Payment Options
I accept Zelle, Cash, In-State checks, Visa, Mastercard, American Express and Discover